Acomb Court Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds76
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2018-02-07
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2018-02-07
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the December 2025 inspection. This domain covers whether staff have the right training, whether care plans are individualised and kept up to date, whether residents' health needs are met including GP and specialist access, and whether nutrition and hydration are well managed. Dementia is a listed specialism for this home, which means inspectors would expect to see dementia-specific training and practice. No specific evidence or examples are available in the published summary.Is this home caring?
The Caring domain was rated Good at the December 2025 inspection. This domain reflects whether staff treat residents with warmth, compassion, and respect, whether privacy and dignity are upheld, and whether people are supported to maintain independence where possible. For a home specialising in dementia care, this domain also encompasses how staff respond to non-verbal communication and distress. No direct inspector observations, resident testimony, or family quotes are available in the published summary.Is the home responsive?
The Responsive domain was rated Good at the December 2025 inspection. This domain covers whether the home responds to individual needs and preferences, whether activities are meaningful and tailored rather than one-size-fits-all, and whether end-of-life care is planned and compassionate. For a home of 76 beds specialising in dementia, the ability to provide individual engagement for people who cannot participate in group activities is particularly important. No specific activity examples, resident engagement observations, or end-of-life planning detail are available in the published summary.Is the home well-led?
The Well-led domain was rated Good at the December 2025 inspection. A named Registered Manager, Ms Kinga Teresa Kowaliczek, is in post, and a Nominated Individual, Ms Anna Gretchen Selby, is identified at organisational level. The home is operated by HC-One No.2 Limited. The improvement from a previous Inadequate rating to Good across all domains is the strongest available evidence that leadership is functioning: sustained improvement requires a manager who can identify problems, act on them, and embed a culture of accountability. No further detail about governance processes, staff voice, or management visibility is available in the published summary.
Source: CQC inspection report →
What the evidence base says
The team at Acomb Court has experience supporting people with sensory impairments, whether that's hearing or sight loss. They also care for residents with physical disabilities and those living with dementia, adapting their approach to each person's needs. For families navigating dementia, the care team understands how to create a supportive environment. They work with the unique challenges that dementia brings, helping residents feel secure and understood. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Acomb Court has made a significant turnaround from an Inadequate rating to Good across all five inspection domains, which is genuinely encouraging. However, because domain scores are not yet individually rated and specific inspection evidence is limited in the published summary, scores reflect a cautiously positive picture rather than a strongly evidenced one.
Homes in North East typically score 68–82.Worth a visit
Acomb Court in Hexham is a 76-bed home specialising in dementia, physical disabilities, and sensory impairment for adults over 65. The most recent inspection, conducted in December 2025 and published in March 2026, awarded a Good rating across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful achievement because the home was previously rated Inadequate, meaning inspectors found serious concerns at an earlier visit. Reaching Good across the board represents a genuine and verified improvement, and the presence of a named Registered Manager suggests leadership continuity is in place. The main uncertainty for families is that the published inspection summary contains very limited specific detail. No direct resident or family quotes, no inspector observations of daily life, and no specific data on staffing ratios, activity programmes, or food quality are available in the text provided. A Good rating tells you the home met required standards at the time of inspection, but it does not tell you what the experience feels like day to day for your mum or dad. Before making a decision, visit at a quieter time such as a weekday afternoon, ask to see the activity schedule, ask how many permanent staff are on the dementia unit after 8pm, and ask how the home communicates with families when something changes.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Acomb Court Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Acomb Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and sensory care in historic Hexham
Residential home in Hexham: True Peace of Mind
When you're looking for specialist care in Hexham, Acomb Court provides support for people with dementia, sensory impairments and physical disabilities. This care home in the North East focuses on caring for adults over 65 who need that extra level of understanding and expertise.
Who they care for
The team at Acomb Court has experience supporting people with sensory impairments, whether that's hearing or sight loss. They also care for residents with physical disabilities and those living with dementia, adapting their approach to each person's needs.
For families navigating dementia, the care team understands how to create a supportive environment. They work with the unique challenges that dementia brings, helping residents feel secure and understood.
“If you'd like to see how Acomb Court supports people with complex care needs, they'd be happy to show you around and discuss what they can offer.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Acomb Court has made a significant turnaround from an Inadequate rating to Good across all five inspection domains, which is genuinely encouraging. However, because domain scores are not yet individually rated and specific inspection evidence is limited in the published summary, scores reflect a cautiously positive picture rather than a strongly evidenced one.
Homes in North East typically score 68–82.Worth a visit
Acomb Court in Hexham is a 76-bed home specialising in dementia, physical disabilities, and sensory impairment for adults over 65. The most recent inspection, conducted in December 2025 and published in March 2026, awarded a Good rating across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful achievement because the home was previously rated Inadequate, meaning inspectors found serious concerns at an earlier visit. Reaching Good across the board represents a genuine and verified improvement, and the presence of a named Registered Manager suggests leadership continuity is in place. The main uncertainty for families is that the published inspection summary contains very limited specific detail. No direct resident or family quotes, no inspector observations of daily life, and no specific data on staffing ratios, activity programmes, or food quality are available in the text provided. A Good rating tells you the home met required standards at the time of inspection, but it does not tell you what the experience feels like day to day for your mum or dad. Before making a decision, visit at a quieter time such as a weekday afternoon, ask to see the activity schedule, ask how many permanent staff are on the dementia unit after 8pm, and ask how the home communicates with families when something changes.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Acomb Court Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Acomb Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and sensory care in historic Hexham
Residential home in Hexham: True Peace of Mind
When you're looking for specialist care in Hexham, Acomb Court provides support for people with dementia, sensory impairments and physical disabilities. This care home in the North East focuses on caring for adults over 65 who need that extra level of understanding and expertise.
Who they care for
The team at Acomb Court has experience supporting people with sensory impairments, whether that's hearing or sight loss. They also care for residents with physical disabilities and those living with dementia, adapting their approach to each person's needs.
For families navigating dementia, the care team understands how to create a supportive environment. They work with the unique challenges that dementia brings, helping residents feel secure and understood.
“If you'd like to see how Acomb Court supports people with complex care needs, they'd be happy to show you around and discuss what they can offer.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
